Payments can be a minefield when sourcing from 1688, but DHS, as your alibaba china supplier, makes them safe and simple. We offer secure payment options like letters of credit and escrow services, ensuring your money is protected until you’re satisfied with your order. Our team handles all transactions with suppliers, eliminating risks of scams or miscommunications.
Transparency is our promise. DHS provides detailed invoices and receipts, so you know exactly what you’re paying for. Our secure processes and 15+ years of experience give you confidence in every transaction. With DHS, you’re not just buying products—you’re investing in trust. Let us handle your 1688 payments with care and precision.
Communication is the glue that holds sourcing together, and as your alibaba china supplier, DHS makes it stick. Our bilingual team handles all supplier interactions, translating and summarizing key details to keep you informed. No more guessing what suppliers mean—we make it clear.
With real-time updates and a response time of under 4 hours, DHS ensures you’re always in the loop. Our transparent communication builds trust, making your 1688 sourcing experience smooth and stress-free. Let DHS be your alibaba china supplier and enjoy communication that’s as clear as day.
Q: How experienced are 1688 purchasing agents in handling international orders?
A: Most 1688 purchasing agents have over a decade of experience, serving thousands of global clients, including 70% e-commerce businesses. They’ve built networks with over 3,000 verified factories and maintain a 96.8% on-time delivery rate, ensuring smooth international transactions for products ranging from electronics to apparel.
Q: What happens if I receive defective products from 1688?
A: In rare cases of defects (0.7% return rate vs. industry’s 5.2%), agents coordinate with suppliers for replacements, refunds, or repairs. Their after-sales support resolves issues quickly, often within 4 hours, ensuring minimal disruption to your business.
Q: Do 1688 purchasing agents provide tracking for shipments?
A: Yes, agents supply tracking numbers for all shipments, allowing real-time monitoring via online platforms. Their logistics teams provide updates and respond to inquiries within 4 hours, keeping you informed throughout the process.
Q: Can a 1688 purchasing agent protect my intellectual property?
A: Agents safeguard your IP by using NDAs, secure communication channels, and vetted suppliers. They conduct due diligence to ensure suppliers respect your designs and provide legal support if issues arise.
From product sourcing to logistics, DHS exceeded our expectations. Our resistance bands and yoga gear arrived on time and with excellent packaging.
Reliable, transparent, and efficient. DHS helped us scale our pet product line with zero hassle. Highly recommended!
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Contact us
Call Us: +86 193 7668 8822
Email:[email protected]
Add: Building B, No.2, He Er Er Road, Dawangshan Community, Shajing Street, Bao'an District, Shenzhen, China
@Darkhorsesroucing
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